Shipping policy

Effective 22 September 2026.

We deliver to addresses in the UK mainland. Other areas are quoted on request. Orders under £350 carry a charge of £18.00 including VAT (£15 plus VAT), whether the wine is transferred in bond, exported or stored with us. Orders of £350 or more carry no such charge.

Delivery times are estimates. Wine held in bond normally reaches you within one to two weeks of your request, as it has to be released from the warehouse first, and UK duty and VAT become payable at that point. Wine bought before release (en primeur) arrives when the producer ships it, which can be one to two years after you order. Wine you choose to keep in bond stays at London City Bond, Burton Gateway, in your name, until you ask for it.

A signature from someone aged 18 or over is needed on delivery. We will not deliver to anyone who appears to be under 18 or who is intoxicated.

If we cannot deliver within 30 days of the date we agreed, or within 30 days of your order where no date was agreed, you may cancel and have a full refund. Our full Terms of Sale apply.